-

Melody Wilkins
★★★★★
3 months ago
Absolutely a dream working with this company, They went above and beyond to help us get into a perfect shelter for us. The team from the front staff ladies to the young man pictured below, all the way up to the big boss lady where FUN and … More kind folks!
-

Ceci you
★★★★★
6 months ago
Five years ago (this month I believe) i purchased a storm shelter from Firestorm. They had a specific company doing concrete work and our shelter took water within a week or two. Chip got them out to pump and seal it asap but it continued … More so he had them pull it and put a new one in.
The new one had issues with the door which was promptly repaired.
Last year we noticed it taking on water and I messaged him. The prior concrete company did him dirty and ran off.
We were in a drought the past year so havent see water, but a couple of weeks ago while we were in an active tornado warning I began recording because water was coming in from three places.
I sent this recording to Chip and he agreed that this should not be happening and replaced our shelter at his company's loss.
He was not rude with me at any point and was understanding to my frustration even. I appreciate the integrity they showed and I will continue to support, stand by, and recommend them to everyone!
Thank you to both Chip and Rachelle for standing on your word and good name and for the peace of mind my family has during a storm!
-

Mason Rickner
★★★★★
7 months ago
Helped us out a lot today, pumped a tank for us so we could finish our install! Great folks and very efficient!
-

Braden Warren
★★★★★
11 months ago
Sorry I’m a few days late, however this past week Firestorm came by my house to install new lateral lines also raise my septic to the right height.
I can vouch for several things with this company 1 being their hard work ethic and ability … More to keep professional around my family.
They had the install done in a day worked through lunch.
Hats off to you Firestorm. Life long customer
-

Leigh Ann Bryson
★★★★★
11 months ago
They do a great job! Very thorough. Answered any questions. Helped us problem solve. Great to conduct business with! Price perfect. Quality work. And they finish the work!
-

BlueLady
★★★★★
a year ago
These people are who you want to do a great job! Cheaper than others, very professional. We love when our military heroes have a great business. We would never call anyone else,so happy they were recommended. Have a great life you guys, … More well deserved.
-

Jeff Streller
★★★★★
a year ago
My aerobic system stopped working last night. I called Firestorm this morning and Hunter came out later in the day. Hunter did a great job explaining and replacing what was needed. I also purchased a two-year service agreement with Rachelle, … More one of the owners, in the office to maintain my system. Great friendly people.
-

Rachel Spencer
★★★★★
a year ago
I had an above ground storm shelter put in and the process was super easy from start to finish. Had to reschedule a few times due to so much rain but I appreciated the fact they cared about keeping my yard in good shape. Communication was … More awesome. Installation day was smooth and Hunter and Garrett made sure everything went as planned and that I was happy with the final product. Thank you!
-

Gary Middleton
★★★★★
a year ago
I had a septic tank installed, it ended up floating up on us and chip and the two crews (don't remember their names) that came out were great, they came out as soon as possible and made sure it was fixed correctly.
-

Kevin Logan
★★★★★
a year ago
Had a 7×9 above ground storm shelter installed. Very happy with the service provided from the first time we reached out to the install today. All ready for many storm seasons.
-

kagan Blackburn
★★★★★
a year ago
I had a great experience with Firestorm Septic. Jay was professional, knowledgeable, and showed up right on time. He quickly diagnosed the issue and got everything working properly again without any hassle. It’s clear he takes pride in … More his work and genuinely cares about helping his customers. I highly recommend Firestorm Septic to anyone needing fast and reliable service.
-

Kay Stith
★★★★★
a year ago
Awesome company. Jay and Dakota were very knowledgeable and very efficient at getting the job done. Appreciate so very much the quick response too. Jay and Dakota work hard and deserve a raise. (I told them I would put a suggestion … More in for them. 😄) Thank you Firestorm!!
-

Kristen Tate
★★★★★
a year ago
Firestorm Septics is amazing! As a realtor, they are the only company I use for any inspections or repairs, and they also take care of our personal aerobic system. The owners, Chip and Rachelle, are quick to respond no matter the time … More of day and the team they have built are outstanding! Jay and Ethan are always professional and do such a great job. Jay always takes the time to explain what's going on with the system and quick to give tips on how to take better care of the equipment. Thank you Firestorm!!
-

Ryan Cole
★★★★★
a year ago
Had a great experience with these guys (Dakota and Dillion I think). They came out and installed my septic system and were friendly, worked quickly, and did a great job with a good price. Highly recommend these guys!
-

Amber Castaneda
★★★★★
a year ago
Just had this installed! They were quick and the price was the best around. So glad to have somewhere safe to take my family in this crazy weather we get. Thank you firestorm!
-

Wolf Gugler
★★★★★
a year ago
I highly recommend Firestorm for both storm shelters and septic work. Three years after having our underground shelter installed, it’s still rain tight and keeps us safe during severe weather events. Chip’s septic crew takes good care of … More pumping our system and repairs as needed. Being a locally owned veteran owned business, we’re happy to support and recommend them.
-

John Iddings
★★★★★
a year ago
My first time to ever have my septic tank pumped and could not have had a better experience. Workers were knowledgeable and patiently answered the many questions I had. They were able to get to my job very quickly and showed up earlier … More than they estimated. I would not hesitate and will use Firestorm for my future septic needs. Excellent!
-

Desiree Herron
★★★★★
a year ago
We needed our septic tank cleaned out.
Dakota and Jay walked me through all the expectations, possible issues and outcomes.
They were very kind and respectful and did a great job!!
-

Brenda Lapico
★★★★★
a year ago
They put my septic in. The workers were polite and informative. Did an excellent job. Looking to have them put a storm shelter in next
-

Donita Hunter
★★★★★
a year ago
I have had old collapsed lateral lines for the last 15 years and totally recommend Firestorm Septic & Shelters! Rochelle is awesome to work with when calling for an appointment! It's been a year since I used them the first time … More when my house was flooded from a backed up septic tank. I had to call them again early this morning from my bathroom flooding. Chris & Dillon were completely professional, informative and attentive to the issues. They also checked my septic tank after pumping, took pics, and answered my questions on repairing vs replacing and they arrived earlier in the day than expected which was very much appreciated! I will be having Firestorm replace my system and using them above other companies due to their quick communication and kindness. As far as I'm concerned this is the most customer friendly company, as well as having courteous employees both times. Their prices were were better too!
I highly recommend Firestorm Septic & Shelters! Skylar & Colby arrived 5 minutes early, which allowed me to leave on time to my destination. They answered all my questions & provided all info I needed. Very professional young men! I will definitely use this company again! Great job!
-

Melissa Stastny
★★★★★
a year ago
I totally recommend Firestorm. They put input aerobic system a few years ago. Today, we had a problem. Within 45 minutes they were there. Problem fixed. But also they checked out the whole system.
-

Victor Reed
★★★★★
a year ago
This is my second purchase of a safe room from Firestorm Septic & Shelters and once again, they exceeded my expectations. The first purchase was a 6’x6’ steel interior safe room shelter through Michelle. Having moved, this time I purchased … More the 6’x8’ concrete exterior shelter through Rachelle. They have all 3 sizes on site so that you can physically determine the size that best suits your needs. Both ladies were very thorough and professional throughout the process, explaining in detail the construction process of each shelter and each of the safety features. Jaraay conducted yesterday’s site preparation and he too was very knowledgeable in his trade and worked with me in placing the concrete shelter just as I wanted. I am very pleased with both products and the installation process! I highly recommend their services!
-

Michael Smith
★★★★★
a year ago
Awesome company with great customer service! I called for service around 8 am and they arrived just before noon to fix my issue. Dakota and Jay replaced my aerator and took the extra steps to ensure it and my septic system was working … More in top condition. Dakota and Jay were very knowledgeable and professional, thanks guys!!!
-

Chloe Hicks
★★★★★
a year ago
Jay and Hunter were absolutely amazing. During torrential downpour, they were able to come out first thing in the morning only 12 hours after the request was made. Rachelle also emailed me and called me within 30 minutes of the request. … More Super accommodating, quick and affordable. Highly recommend. Other septic companies refused to come out in the rain, or do work on the weekends. This company is phenomenal and saved us so much money by not having to get a hotel over the weekend!!
-

James Seckel
★★★★★
a year ago
Very happy with their work. Would recommend them to everyone. Jay and Dakota were professional and explained everything. Have used them for years and will continue.
-

Gary Lanyi
★★★★★
a year ago
These guys are great. On time easy to talk to, and most of all do an outstanding job! Will continue to use them when needed. They have great prices and are veteran owned!
-

Kelly Ward
★★★★★
a year ago
I submitted a message through their website at 9:30pm and they called me at 8am and had a truck here at 8:30am the next day. We're very happy with their customer service and pricing for a pump out was very reasonable.
-

Jeremy Linkinhoker
★★★★★
2 years ago
We just closed on a house and there were some septic issues and the guys at Firestorm came out and got it taken care of asap. Jay and Dillon did a great job and were very efficient. I'll ask for them by name if any other problems arise. … More
-

Carl Seeliger
★★★★★
2 years ago
There is nothing glamorous about what these great folks do at Firestorm. I know first hand working in the waste water and sewage treatment segment. But they provided the absolute best service I have ever experienced. From the initial phone … More call on a Saturday that was answered promptly to the final follow ups from Rachelle. Absolutely top notch service from start to completion!!!
-

Douglas Wright
★★★★★
2 years ago
Dakota and Cody were very professional and courteous. Dakota went over my warranty and also provided maintenance instructions. The entire crew was very helpful. I would definitely recommend Firestorm to anyone needing a storm shelter.
-

Joshua Sanders
★★★★★
2 years ago
Excellent customer service! The guys came out to pump my tank and identified another issue. A tech was out making that repair within a couple hours. They answer the phone when you call and took great care of us.
-

MISTY OWENS
★★★★★
2 years ago
Great company very reasonable and knowledgeable. Dakota and Ethan were great when they came out! Very nice and polite as well as very knowledgeable. Made sure to show me things so I understood what they were talking about!
-

Shane K
★★★★★
2 years ago
Dakota & Dylan (spelling) came out on 5/24 and installed the storm shelter. We had been rescheduled because of weather and our ground being too wet. Thankfully Dakota & Dylan took extra caution to ensure that we were installed … More even with the brief rain.
Highly recommend these guys.
-

Priscella Harrison
★★★★★
2 years ago
Great experience hopefully wint need the shelter but it's here if we do. Thank you for the great service
-

Lori Hagans
★★★★★
3 years ago
Dylan and his crew installed our easy entry tornado shelter today. They were professional throughout the job. They are easy to work with and very knowledgeable about their product/s. Very much affordable, my husband and I would highly recommend … More them to anyone! Give them a call if your looking for a tornado shelter and you want a quality job.
-

David Milam
★★★★★
3 years ago
These guys always do great work! Very polite as well as extremely knowledgeable! They get me worked in fast and do great work! Rain or shine literally! It was raining heavily this morning and Skylar and Jay came out and got me fixed up … More anyway! No better company out there! Thanks Chip and Firestorm! Much appreciated! Definitely recommend to everyone!